LegalTerms of Service

Terms of Service

These terms govern your use of the DataLense platform. Please read them carefully.

Last updated: December 14, 2025

1. Acceptance of Terms

By accessing or using DataLense ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not access or use the Service. These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

DataLense provides a semantic querying portal that enables users to connect their databases, learn data schemas, and query data using natural language. The Service includes data visualization, dashboarding tools, and collaboration features.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time, with or without notice.

3. User Accounts

To access certain features, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration.
  • Maintain the security of your password and accept all risks of unauthorized access to your account.
  • Notify us immediately if you discover or suspect any security breaches related to the Service.

4. Acceptable Use

You agree not to modify, reverse engineer, or use the Service for any illegal or unauthorized purpose. Prohibited activities include:

  • Uploading viruses or malicious code.
  • Attempting to bypass security mechanisms.
  • Excessive automated querying that disrupts Service stability ("DDoS").
  • Using the Service to violate the privacy or intellectual property rights of others.

5. Intellectual Property

Our Rights

The Service, including its code, design, and original content, is the exclusive property of DataLense and its licensors.

Your Data Rights

You retain full ownership of the data you connect to the Service. You grant us a limited license to process this data solely to provide the Service to you.

6. Subscription & Payment

Some parts of the Service are billed on a subscription basis. You will be billed in advance on a recurring and periodic basis (e.g., monthly or annually).

  • Refunds: Payments are generally non-refundable unless required by law.
  • Cancellation: You may cancel your subscription at any time; access continues until the end of the billing cycle.

7. Confidentiality

"Confidential Information" means non-public information disclosed by either party to the other. We agree to hold your Confidential Information in strict confidence and not to disclose it to third parties except as required to provide the Service or by law.

8. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease.

9. Disclaimer & Limitation of Liability

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.

To the maximum extent permitted by law, DataLense shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

10. Indemnification

You agree to defend, indemnify, and hold harmless DataLense and its employees, contractors, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses arising from your use of and access to the Service, or your violation of these Terms.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide reasonable notice of any material changes. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.

13. Contact Us

If you have any questions about these Terms, please contact us at:

legal@datalense.app


Questions?

If you have any questions about this terms of service, please don't hesitate to reach out to our legal team.